Overview

The Clinic Coordinator is an important front line team member that keeps clients informed, recommends services, products, operates the computer, phone system & cash drawer. You must maintain a cheerful, supportive & friendly attitude. This position comes in contact with every customer by welcoming them & saying good bye. The impression created by the Clinic Coordinator is what the guests will respond to upon arrival & departure. You will set the overall tone & atmosphere for each client visit.

The Clinic Coordinator maintains the front desk, oversees daily operations of the salon/spa, manages all booking systems & work closely with management on all aspects of business, while helping to build Ogle School Hair, Skin, Nails as a recognizable, valued brand. You will assist in running front line interactions with clients, as well as  overseeing the organization/maintenance of the retail area while promoting retail sales. You will also monitor inventory before, during & after hours of operation, as well as during special events. You’ll be expected to uphold & continually improve high customer service standards in order to maximize client satisfaction and retention.

If interested; please email resume for consideration to: [email protected]

Job Region:
Dallas-Fort Worth
Days of Operation:
Monday
Tuesday
Wednesday
Thursday
Friday
Type of Compensation:
Other

About Ogle School Hair Skin Nails - North Dallas

Qualifications:

Criminal background & credit check (Required)
Front desk: 1 year (Preferred)
Cosmetology or Esthetics: 1 year (Preferred)
Customer service: 1 year (Preferred)

Job Requirements:

· Experience in customer service and retail sales

· Appointment booking experience helpful

· Capable of working well with a team and individually

· Friendly and outgoing

· Hair, makeup, and appearance should be up to beauty standards for office attire (as you will be the first person anyone sees upon entering the salon)

· Front desk and/or hostess experience helpful

· Strong relationship, communication and customer service skills required

Responsibilities:

· Assist in management and growth of salon/spa

· Coordinate new business and follow through with clientele

· Book and confirm all appointments, and monitor booking software

· Monitor capacities and overbooking to ensure clients are serviced efficiently

· Anticipate no shows and open schedules, and plan recruiting and rebooking efforts accordingly

· Act as a point person for client questions/ feedback

· Assist dissatisfied customers

· Track retention and other salon trends

· Generate reports

· Manage inventory

· Assist in promotion planning to encourage sales and new clients

Attributes:

· Self-sufficient

· Self-starter

· Team player

· Strong organizational skills

· Detailed oriented

· Creative thinking

· Networking

· Outstanding customer service/people skills

· Developing rapport comes naturally

· Able to balance both administrative tasks and front line interaction with staff, clients, and companies

· Strong phone and computer skills

· Goes above and beyond for clients and anticipates their needs

Job Type: Part-time

Pay: $10.00 - $12.00 per hour

Benefits: Paid time off, health benefits if qualify

Schedule: Monday-Friday 3:30pm-9:30pm

Hours per week: 25-30

Company's website: www.Ogleschool.edu

Work Remotely: None

COVID-19 Precaution(s):

Face mask &/or face shield required
Sanitizing, disinfecting, or cleaning procedures in place

Ogle School Hair Skin Nails - North Dallas
17174 Preston Rd
75248
TX
Dallas
Contact Name:
Christine Pool - School Director
Contact Phone Number:
+1 469-248-4936
Contact Email Address: