Overview
Job Responsibilities:
¤ Provide Fantastic Guest Service
¤ Acknowledge and greet all guests in a friendly, prompt and courteous manner
¤ Provide thorough consultations to determine needs and provide solutions
¤ Integrate product recommendations and retail sales into each service
¤ Meet or exceed individual retail and productivity goals
¤ Promote referrals and business building practices; encourage guests to return
¤ Uphold Excellence Standards
¤ Adhere to salon dress code, including appearance standards for hair and makeup
¤ Demonstrate professionalism in behavior and interactions with others at all times
¤ Keep workstation and salon tidy and in compliance with salon specs at all times
¤ Maintain standards for growing a profitable salon and reducing waste
¤ Be a Collaborative Team Member
¤ Attend all required education events and workshops
¤ Complete assigned housekeeping duties; including, but not limited to stocking and cleaning
¤ Work with others in a positive, respectful and cooperative mindset
¤ Participate in salon and team related activities and events